THE DIFFERENCE MAKERS: Experienced, well trained multi-lingual operators Complete understanding of specific indications, medical terminology, pronunciation and spelling Nurse operators offer a medical background for complex patient/provider communication Low management-to-agent ratio ensures proper handling of every call Training & Management Does Not End at Your Program Launch... IT IS ONGOING THROUGHOUT! CUSTOMIZED PROGRAM TRAINING & MANAGEMENT Therapeutic and indication-specific training Continuous training and management to ensure excellence with every call Dedicated management and lead team assignment